Shipping & Delivery
(Please note that the deliveries are not available during weekends; Fridays & Saturdays are off, as well as Public Holidays)
It’s Never Been Easier!
Our job is to provide you with the best online shopping experience you could possibly have, which is why we have further facilitated the shipping & delivery process. Your convenience is our priority.
We currently deliver to all cities within the Kingdom of Saudi Arabia using multiple courier companies such as Aramex etc.
Shipping & Delivery Fees
For orders to all cities within the Kingdom of Saudi Arabia, the shipping & delivery fees are as follows:
|Order Value||Shipping Cost|
|If your order value is less than S.R. 199||S.R 20 only*|
|If your order value is above S.R 199 and below S.R 500||S.R 15 only*|
|If your order value is above S.R 500||Shipping is Free*|
*Please note that if you choose to pay by cash on delivery, there will be an additional charge for this service of S.R. 25 for all cities within Saudi Arabia. For more information about payments, click here.
For orders to all cities within Kuwait, UAE, Bahrain, and Oman, the shipping & delivery fees are between 60-250 SAR depending on the weight of the shipment, and are as follows:
|Kuwait & UAE & Bahrain & Oman||from 60-250 SAR|
All orders are delivered within 1 to 5 working days after:
- Receiving the payment if made by Visa, Mastercard.
- After confirming that the bank transfer has been made - please note cross banks transfer takes additional 1 working day.
- After confirming the order by clicking on the link provided via SMS (or by phone) if you choose to pay by cash on delivery.
Afterwards an employee from the assigned courier company (or one of our delivery representatives) will then contact you on the provided mobile number to arrange for delivery. Please make sure that you answer incoming calls to your mobile phones so that the courier representative can get in touch with you and arrange for a suitable delivery time. Kindly note that deliveries are not available during weekends; Friday & Saturday are off, as well as public holidays.
We Keep You Posted
To track your order status, we will be sending you a SMS upon the order dispatch. This SMS will either provide you with a tracking number that you can use online to track your order’s status with the courier company, or a mobile number of one of our delivery representatives who will be in charge of delivering the order to you. You can also log into your account on DokkanAfkar.com to view your order status.
That’s it - your order must have reached you by now! Feel free to take a snap & share it with us by email, on Instagram or through our pages across all other social media platforms. And don’t forget to use the hashtag #DokkanAfkar along with your photos!